The Indian IT-BPO industry is celebrating Barrack Obama's victory at the 44th US presidential election brushing aside concerns that with Obama at the helm of affairs, outsourcing might be curbed. A Hewlett-Packard employee takes a break after ...

No respite for Manila’s call centre recruiters - Financial Times

They might be weary from overwork but there is no rest for recruiters for call centres and outsourcing providers in the Philippines, in spite of the global economic slowdown. Unlike their counterparts in financial services or manufacturing, who can ...

Overseas outsourcing heats up again - CNN Money

InsideAvenue.com owner Tessa Luu says she'd be out of business by now if she hadn't outsourced all her operations. InsideAvenue.com has its Web programming in Wisconsin, customer service in Iowa, data entry in the Philippines and shipping in North ...

Outsourcing moves beyond cost cutting - ZDNet UK

Instead the key is to treat outsourcers as an arm of the business, with customers expecting suppliers to have intimate knowledge of their workings and to get access to top-flight skills across the globe from their suppliers. In return, providers are ...

Outsourcing presents silver lining in crisis - Manila Times

Business outsourcing may not be the most glamorous industry in the world, but it is one of the few bright lights amid the doom and gloom of the global financial crisis. The two countries that have benefited the most from outsourcing, India and the ...